Quality Assurance and Complaints Process

If on receipt any package looks damaged to such an extent that the product may be damaged please take a photograph(s) of the packaging before opening and, if the product is damaged, a photograph of the damage to the product immediately upon receipt. We will then arrange for replacements to be shipped as soon as possible at no charge.

Please use the contact form to advise us of any damage and we will get in touch to discuss a satisfactory resolution.

If in the unlikely event that packaging is not damaged but product is damaged or does not meet your expectations, please contact us through the web form so that we can discuss with you a satisfactory resolution to the issue.

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Samples for all our products are available at £4.99 each and with FREE Delivery within the UK.

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We set out with a goal in mind: to provide quality slat panelling at prices that are affordable to everyone. Revitalising your home with a feature wall shouldn't be exclusive to those with only the deepest of pockets.